Privacy Policy

At The DRH Collection Ltd (TDRHC), we are committed to protecting your information

 

WHO WE ARE

All of us at The DRH Collection Ltd greatly value and do everything that we can to hold safe the information that we need to collect in order to provide you with the efficient service for which we are very proud. We only keep the minimum of data necessary to provide this function. We do not pass on this information to any other organisations, other than in a very limited way to fulfil our contractual obligations (for example to the companies that deliver your orders to you and who require contact names, addresses and phone numbers).

We can be contacted at the following address:-

The DRH Collection Ltd, Anton Studios Unit C, 2-8 Anton Street, London E8 2AD.

Telephone:- 020 7249 0710.

Email:- [email protected]

 

TYPES OF DATA WE COLLECT

As part of creating customer accounts, we need to set up certain ‘standing data’ in order to carry out our contractual obligations. You will have provided this to us when the account was initially created, and you may have requested us to update this information from time to time.

This may include your or a colleagues name, email addresses, postal address and phone numbers. We may request multiple contact names and details (for example purchasing contact and accounts contact). This information will only be used as part of the service we provide and when trying to promote our products. We will not sell on to any other businesses.

Our websites use cookies to collect information.  This includes information about browsing behaviour when you access our websites.  This includes information about pages viewed and the products in which you might be interested. We do use Google Analytics to better understand which of our products and web pages are of greatest interest and the geographical split of the visits to our websites

When someone visits www.thedrhcollection.com, or one of our associated websites we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

 

MAILING LISTS

We have detailed above that we need to request and maintain certain information in order to supply you with the order(s) that you place with us. We may use this contact information from time to time to send you information and offers on our range of products, new introductions, and updated catalogue and price list details. You may ask us to unsubscribe you at any time from this by visiting the contact us link on our website and clicking on unsubscribe me.

 

ACCESS TO YOUR PERSONAL DATA

Should you have any concerns at any time as to the data we are holding on you, then please email [email protected], with the subject line ‘GDPR information request’. We will reply to you within 3 working days and provide you with all the personal details that we have stored.

 

CHANGES TO THIS PRIVACY POLICY

The Privacy Policy has been updated to recognise and respect the new GDPR rules that apply as of the 25th May 2018. It will be reviewed annually or sooner should it become evident that there are some relevant changes to how the GDPR rules are being applied in practice

×

Product Enquiry

×

ARRANGE A VISIT

×

Request a Price List

×

General Enquiry

×

BESPOKE ITEM ENQUIRY